Connaître votre client
La fréquence des vérifications KYC initiées par l'échange
Réclamations financières ouvertes
Ouvrir les demandes d'utilisateurs dans le processus de résolution / Tous les cas financiers des partenaires
Plus l'échangeur sera rapide pour compléter la transaction, mieux c'est.
Moins le montant sur le portefeuille de l'utilisateur est différent de celui estimé, mieux c'est.
Plus vite et plus rentable le remboursement du dépôt, mieux c'est.
Plus le support de l'échangeur est rapide, mieux il est possible de résoudre le problème de l'utilisateur
Swapzone fee: 0%
Rate:
Hello, Howard, and thank you for the positive review! Indeed, good transaction speed is one of our top priorities, and we'll do our utmost to keep it this way. We're happy to see you enjoying it and wish you a great day!
Hi, Anthony, and thanks a lot for the 5 stars! We’re happy to see you enjoying our services and will make sure it stays this way for times to come. Have a good one ahead!
Hi there! Thank you for the 5 stars and for noticing the transaction speed. We put much effort into keeping our transactions lightning-fast and don't plan on stopping anytime soon. 🚀🚀🚀 Enjoy your stay with Changelly!
Hi, John, and thank you for bringing this matter to our attention! Our system is automated to search for the best live rates across multiple Exchanges, so some discrepancy is possible if the exchange rate shifts during the transaction processing when using floating-rate exchanges. That said, if you feel like the rate wasn't up to quotes at the time, don't hesitate to contact us at [email protected] for a rate check procedure. The support team is available 24/7 and will investigate the real-time rates at the moment of the exchange and compensate you for any discrepancy caused by the system. Looking forward to hearing form you soon!
Hi there, Kenre, and thanks for the 5-star review! ⭐We’re happy to see you enjoying our services and wish you the best of swaps ahead!
Hello there, and thanks for bringing the matter to our attention! We do, usually. Exchange coins pretty fast, though depending on the market conditions, coins exchanged, and the time it requires for the Exchanges to process everything on their end, transactions can take a bit longer. Normally, no longer than 40 minutes. We always strive to exchange funds asap and are sure that your next transaction will go swiftly. We hope it wasn’t too much of a hassle for you and that we don’t deserve the absolute worst rating for it. Regardless, we wish you the best of swaps and a great day ahead. Cheers!
Hi there! Thank you for the 5 stars and for noticing the transaction speed. We put much effort into keeping our transactions lightning-fast and don't plan on stopping anytime soon. 🚀🚀🚀 Enjoy your time with Changelly and Swapzone!
Hello there! We’re sorry to see you facing such difficulties. Please reach out to us directly at [email protected] for the “Rate check” procedure. Our specialist are available 24/7 and will be happy to investigate this matter for you anytime, and compensate for any found discrepancies. After that, please consider udpating your review and the given rating, it’ll mean a lot to the team. Thank you!
Apprenez à échanger des cryptomonnaies avec les frais les plus bas, voire nuls, à trouver les meilleurs taux de change et à choisir le fournisseur le plus sûr.