Müşterini tanı
Borsa tarafından başlatılan KYC kontrollerinin sıklığı
Açık Mali Tazminatlar
Çözüm sürecindeki açık kullanıcı talepleri / Tüm ortak mali vakaları
Eşanjör işlemi ne kadar hızlı tamamlarsa o kadar iyi olur
Kullanıcının cüzdanındaki tutar tahmini tutardan ne kadar az farklılık gösterirse o kadar iyidir
Depozito iadesi ne kadar hızlı ve uygun maliyetli olursa o kadar iyidir
Eşanjör desteği kullanıcının sorununu ne kadar hızlı çözmemize yardımcı olursa o kadar iyi olur
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