Conoce a tu cliente
La frecuencia de comprobaciones de KYC iniciadas por intercambio
Reclamos financieros abiertos
Abrir reclamaciones de usuario en el proceso de resolución / Todos los casos financieros asociados
Cuanto más rápido el intercambiador complete la transacción, mejor
Cuanto menor sea la cantidad en la cartera del usuario difiere de la estimada, mejor
Cuanto más rápido y rentable sea el reembolso del depósito, mejor será
Cuanto más rápido sea el soporte del intercambiador nos ayuda a resolver el problema del usuario, mejor
Swapzone fee: 0%
Rate:
Hey Chai! Thanks for your feedback – we’re glad everything went smoothly for you! Come back anytime for another fast swap.
Hey toad! Appreciate your kind words – we always aim to offer competitive rates and fast service. See you on your next swap!
Hey KKK! Thanks for your honest feedback – we’re glad you’re satisfied overall, and we’ll keep working to make things even faster for next time!
Hey A, thanks for your comment. We checked your TX and confirm the swap took longer than expected due to network congestion. As for the rate, we strive to be transparent – feel free to use the fixed rate option next time to lock in the exact amount.
Hey! Thank you for the feedback! Just checked the transaction you have performed and the estimate was slightly bigger, but the decrease was insignificant. Could it be that you were checking some other exchange?
Thank you very much for your feedback and looking forward to having you swap more with us!
Hey there! Thank you for the comment. We have a standart service fee that is included in the rate. If you could specify what you meant by the comment, that would be fantastic! Thank you.
Hey there! Thank you for sharing your feedback. As rate fluctuations happen on the market, it can be possible to receive less than expected – to make sure you receive the exact amount, you can always choose fixed rate swap on our website. Thanks again!
Hey there! Thank you for the feedback on StealthEX – we’re happy to provide fast, easily manageable, no-registration/no-KYC swaps for 400+ assets!
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