SimpleSwap
- NO HIDDEN FEES
- RELIABLE PARTNER SUPPORT
- FAST TRANSACTION
N/A
45 reviews
- Tokens 1150
- Est: 2018
- KYC: Rare
Know Your Customer
The frequency of KYC checks initiated by exchange
- OFC: 0/10
Open Financial Claims
Open user claims in the process of resolution / All partner financial cases
N/A
The faster the exchanger completes the transaction, the better
N/A
The less the amount on the user's wallet differs from estimated one, the better
N/A
The quicker and more cost-effective the deposit refund, the better
N/A
The faster the exchanger support helps us to solve the user's issue, the better
3rd of 18th
15.3%
Exchanges
- MADE BY SimpleSwap
- REST OF ALL
Dynamics of rating changes
Transaction speed
Equal to the estimated rate
Refund Policy
Partner support
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Reviews
bob
Swapped eth to xmr
June 12, 2021
5.0
Good
SimpleSwapJuly 22, 2021Hello Bob, We highly appreciate your feedback! We’re so happy you liked your experience and can't wait to have you back for your next service appointment. Thank you!
Ed Garcia
June 12, 2021
1.0
Used SimpleSawp several times before with no issues. Yesterday I tried to swap BTC for Theta Token and the process locked up at the last stage, payout to my Theta Wallet. It has been nearly 20 hours and after corresponding with the Help Department only excuses to why it has not completed. It is a significant amount being swamped and I am very concerned at this point. Replies are Theta Wallet maintenance to NO Theta Tokens available which non of these replies are my fault. Simpleswap is telling me that is too late for a refund of my BTC and this point is ludicrous and I will not stand still and lose my Tokens. If and when this gets resolved I will update this feedback.
SimpleSwapJuly 22, 2021Dear Ed, Your review is very concerning to us. Thank you for sharing your experience with us! Unfortunately, your exchange got stuck at the payout stage due to suspended withdrawals of THETA on the side of our liquidity provider. For now, the payout has already been completed. We have emailed you with the output transaction hash. Once again, we apologize for the delay! Please feel free to contact our support team [email protected] to speak about your recent experience.
Ibrahim
Swapped bnb to tfuel
June 15, 2021
5.0
Quick and trustworthy.
SimpleSwapJuly 22, 2021Dear Ibrahim, Thank you so much for this 5-star review! We are happy to hear you had a positive experience with our service. We will be waiting for your new exchanges!
Alfred
Swapped btc to inj
June 19, 2021
5.0
btc - inj
SimpleSwapJuly 22, 2021Hello Alfred, Thank you for taking the time to give your feedback. We really appreciate it! Please let us know about your future experiences.
CJ
Swapped usdc to tfuel
June 21, 2021
5.0
Reliable and quick on the transfers!
SimpleSwapJuly 22, 2021Dear customer, Thank you for the wonderful review and for taking the time to share your feedback with us! Customers like you make our job a pleasure. Continue swapping with SimpleSwap!
joe
Swapped usdc to xmr
June 22, 2021
5.0
awesome
SimpleSwapJuly 22, 2021Hello Joe, Thanks for your review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Dwight
Swapped doge to dai
June 24, 2021
5.0
Great experience!! I received my coins as promised.
SimpleSwapJuly 22, 2021Hello Dwight, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future :)
anonymous
Swapped btc to inj
June 27, 2021
5.0
smooth
SimpleSwapJuly 22, 2021Dear customer, Thank you for your feedback! We’re so happy your exchange with SimpleSwap went smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again!
izzy
Swapped eth to usdterc20
July 20, 2021
5.0
went thru quickly, small slippage, but nothing worth going into
SimpleSwapJuly 22, 2021Dear Izzy, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Olther
Swapped btc to shib
July 27, 2021
5.0
I appreciate the service
SimpleSwapSeptember 20, 2021Dear customer, Thank you for writing in and taking the time to provide your feedback! We are happy to know you enjoyed working with our service. We look forward to doing business with you again!
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