Know Your Customer
The frequency of KYC checks initiated by exchange
Open Financial Claims
Open user claims in the process of resolution / All partner financial cases
The faster the exchanger completes the transaction, the better
The less the amount on the user's wallet differs from estimated one, the better
The quicker and more cost-effective the deposit refund, the better
The faster the exchanger support helps us to solve the user's issue, the better
Swapzone fee: 0%
Rate:
Hi there! Thank you very much, we are always happy to hear about the experiences of our users
Hi, Changelly team here. Great to hear such kind words from you about our platform. Be sure to contact us via [email protected] if you have any questions
Hello! Thanks for reaching out and reviewing us. It is very important to us to hear the feedback from the community
Hi there and thank you for being a dedicated user. Happy to hear about your nice experience :)
Hi there! Thanks for reviewing us, if you think that the discrepancy was not caused by the coin volatility, please contact our team via [email protected]
Thanks a lot for taking time to review us, we are really glad, that you enjoy our platform and would be glad if you recommend us to your friends
Hello there! We apologize for the delays; however, some circumstances can sometimes cause delays (such as blockchain overloads, that cannot be predicted). Contact us at [email protected] if you'd like to learn more about the reasons for the delay in your case.
Hi there! Happy that you like our exchange app. If you have any questions about our platform, feel free to contact us via [email protected]
Hello there! Thank you for providing such a valuable feedback, and for being a great customer :)
Thank you! We are really glad, that you like our platform!
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