Know Your Customer
The frequency of KYC checks initiated by exchange
Open Financial Claims
Open user claims in the process of resolution / All partner financial cases
The faster the exchanger completes the transaction, the better
The less the amount on the user's wallet differs from estimated one, the better
The quicker and more cost-effective the deposit refund, the better
The faster the exchanger support helps us to solve the user's issue, the better
Swapzone fee: 0%
Rate:
Hi Raptor! Thank you so much for your rating and review – we hope to see you again soon! :)
Hi Abraham! Thank you so much for your rating and review – we hope to see you again soon! :)
Hello David! Wow — 7 minutes from Monero to Bitcoin? That’s what we love to hear! Thanks a ton for the awesome feedback and for recommending us. We’ve always got your back for the next swap!
Hey Phil! Thank you so much for your kind words! We're delighted to hear that you had a great experience with ChangeNOW. Speed and efficiency are top priorities for us, so it's wonderful to know we delivered on that for you. If you ever need anything or have questions in the future, don't hesitate to reach out — we're always here to help!
Hi K! Thank you so much for your rating and review – we hope to see you again soon! :)
Hi SoLo! Thank you so much for your rating and review – we hope to see you again soon! :)
Hey David! Thank you so much for your feedback on ChangeNOW! We're happy to hear everything went faster than expected and that you're satisfied with the experience. We're always here if you need us again!
Thank you for the awesome review! We're glad to hear it worked even faster this time and that everything went smoothly — no whammys indeed! We truly appreciate your trust and look forward to swapping with you again soon.
Thanks so much for your detailed feedback! We're happy to hear everything went smoothly and that you even received a bit more than expected — that's always a nice bonus. Confirmation times can vary depending on the network load, but we’re glad it all finalized securely. We appreciate the recommendation and hope to see you back on ChangeNOW for future swaps!
Hi, MisterMM! Thank you so much for your rating and review – we hope to see you again soon! :)
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