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A frequência de verificações KYC iniciadas por troca
Reivindicações Financeiras em aberto
Reivindicações do usuário aberto no processo de resolução / Todos os casos financeiros dos parceiros
Quanto mais rápido o câmbio completar a transação, melhor
Quanto menor a quantidade na carteira do usuário for diferente da estimativa, melhor
Quanto mais rápido e econômico o reembolso do depósito, melhor
Quanto mais rápido o suporte ao câmbio nos ajudar a resolver o problema do usuário, melhor
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Hello Bob, We highly appreciate your feedback! We’re so happy you liked your experience and can't wait to have you back for your next service appointment. Thank you!
Dear Ed, Your review is very concerning to us. Thank you for sharing your experience with us! Unfortunately, your exchange got stuck at the payout stage due to suspended withdrawals of THETA on the side of our liquidity provider. For now, the payout has already been completed. We have emailed you with the output transaction hash. Once again, we apologize for the delay! Please feel free to contact our support team [email protected] to speak about your recent experience.
Dear Ibrahim, Thank you so much for this 5-star review! We are happy to hear you had a positive experience with our service. We will be waiting for your new exchanges!
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Dear customer, Thank you for the wonderful review and for taking the time to share your feedback with us! Customers like you make our job a pleasure. Continue swapping with SimpleSwap!
Hello Joe, Thanks for your review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
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Dear customer, Thank you for your feedback! We’re so happy your exchange with SimpleSwap went smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again!
Dear Izzy, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Dear customer, Thank you for writing in and taking the time to provide your feedback! We are happy to know you enjoyed working with our service. We look forward to doing business with you again!
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