F.A.Q.

What is Swapzone?

Swapzone is an aggregator for instant exchange deals. We are searching for available offers, sort them out and showcase the best rates in one interface. You can read more about our mission in values here.

How does cryptocurrency swap aggregation work?

Swapzone is working with a variety of exchange partners through APIs. We are sending in our user’s inquiries and get the offers directly from the services performing the swaps. Swapzone is a tool helping to gather information in one place and find the most relevant options.

Why should you trust Swapzone?

We are a non-custodial service and do not manage user’s funds. All the exchange data is coming directly from the service performing the swap.

Do you need registration?

All the features of Swapzone are free and available without registration.

How fast does Swapzone process exchanges?

We are working at the same pace as the API of our partner services. Once we get the data, the user is able to see it in Swapzone’s interface.

How does a cryptocurrency swap work?

The full process of crypto exchange is described in our step-by-step tutorial. In general terms, a swap starts with choosing the crypto pair needed, the sum you would like to exchange and putting down the wallet address you would use to receive the funds. After this, the exchange order gets created – you will get the address to send the deposit in. Once you send the funds, all you need to do is wait for the transaction to confirm and the partner exchange to process your request. Once the service sends the sum and the transaction gets confirmed, the swap is done!

Is it possible to cancel my exchange order?

No, crypto exchange orders and transactions cannot be cancelled or reverted.

What is a transaction hash?

Cryptocurrency transaction hashes are identifiers that help to find a taken transaction in the blockchain.

What is Swapzone Order ID?

Order IDs are identifiers helping to allocate your exchange inside our service. A unique Swapzone Order ID gets created for each exchange performed.

Why can the sum received after exchange differ from the one predicted?

The final sum received with Floating rate exchanges varies due to the crypto market fluctuations. It is possible to receive more or less crypto than the sum predicted by the service. Besides, some exchanges do not add transaction fees to the rate they calculate. If it is important to get a certain amount of crypto after the exchange, you can try using Fixed rate swaps.

What are Fixed rate exchanges?

Fixed rate exchanges guarantee you to get the sum calculated by the service. Once performing Fixed rate swaps, it’s necessary to send the deposit to the service during a limited time slot – usually from 10 to 40 minutes, depending on the provider.

What are the minimum and maximum exchange limits?

Most instant exchange services do not have the max exchange limit for the swaps. However, the minimal limit is always there – it can vary from $10 to $50. Good news – there are some services that managed to lower the limit to ~$2.

What are the extra transaction fields: Extra ID, Payment ID and Memo?

Some cryptocurrencies – Monero, Ethereum, TRON, or Binance Coin, for example, have special identifiers. These notes are important, as they are used to distinguish transactions in the blockchain, add Memo for the exchange services.

How do I integrate my own instant exchange service into Swapzone?

We have made a thorough instruction on how to start working with us! It is available right here.

Learn