I performed multiple exchanges via SimpleSwap, specifying Cyber Arena Token (CAT) by contract address. Due to a technical routing error on their side, the system repeatedly sent a different CAT token from another contract to my wallet.
Although the tokens were delivered to my address, this does not fulfill the original exchange orders, and I have effectively lost funds through transaction fees and failed execution. I followed all instructions correctly and provided the correct contract address.
SimpleSwap refuses to refund the deposited funds or execute the exchanges correctly, despite admitting the routing error. This behavior is misleading and unacceptable for users relying on the service.
I am reporting this to alert other users and request SwapZone to review SimpleSwap’s compliance and reliability in handling exchanges.
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I'm ready to provide all the screenshots of the correspondence and the service's acknowledgement of its error, but they refuse to return anything, citing the incorrect token sent.
sohib
已兑换 usdcmatic 为 xmr
September 9, 2025
5.0
Highly recommended
Jeremiah
已兑换 xmr 为 usdcmatic
July 30, 2025
5.0
I did over 3 exchanges with you I received 1 still 2 pending but I think it's cool exchanging platform
Jeremiah
已兑换 xmr 为 usdcmatic
July 29, 2025
5.0
Idk if I made mistake with token or what im so much worried about it
Mechahitler
已兑换 xmr 为 pol
July 11, 2025
5.0
Not much to say. Great interface. Works Great !!!
Matek
已兑换 bsv 为 usdt
July 8, 2025
3.0
The exchange took too long =(
Casper
已兑换 xtz 为 pol
July 6, 2025
5.0
Fast as always
Evans
已兑换 apt 为 eth
June 30, 2025
5.0
lovely wasnt disappointed
C Gos
已兑换 eth 为 tfuel
June 27, 2025
5.0
Highly impressed with this exchange wish everyone knew about this! ⭐️⭐️⭐️⭐️⭐️
Rp1250
已兑换 btc 为 kas
May 29, 2025
5.0
I was able to get the obscure crypto I wanted to get in just 13 minutes with no KYC. Another great transaction with Swapzone. Haven't ever let me down and I've made 4 transactions there so far.